Support - Overview

"AppCritical is clear evidence that Apparent Networks understands the current challenges that organizations are facing with today's complex networks. The technology makes AppCritical easy to use and implement. The product itself is so well designed, training is almost not necessary."
- Martin Webb, Manager, Data Networks Operations
Ministry of Management Services
Government of British Columbia

Support

Our software solution in concert with our team will provide you with extensively improved network performance.

For more information on our policies and procedures please read our Maintenance Services Description [pdf].

Supporting Software Updates

We notify our customers on required and recommended Supporting Software Updates.

Troubleshooting Guide

We have recently implemented an online database which shares our support cases and solutions. Search the database with your question and find a solution.

Training & Consulting

Apparent Networks offers web-based, on-site standardized training and customized training to meet your immediate and longer term business needs. Our team will work with you to ensure that the training path you choose will ensure that your staff's time is utilized effectively while they learn to maximize the benefits of our software.

Contact Support

Our hours are from 7:00am - 4:00pm Pacific Time

Call us directly at 1.800.664.4401
Email us at support@apparentnetworks.com
Inquire via our contact form for a prompt response from our Support Team

Contact Sales
More Information
Resources

Maintenance Services Description [pdf]

Contact

Call Us: 1.800.664.4401

Hours:
7:00am - 4:00pm Pacific Time

Email Us:

Submit Online Inquiry:
Contact Form

Troubleshooting Guide