Affiliated Computer Services (ACS)
White Papers
Apparent Networks’ AppCritical: Handling the New Management Realities for Application Services
This white paper looks at key industry trends as the market is evolving to support Networked Application Management (NAM)—both in terms of increased requirements for business alignment and new technologies. The paper then discusses Apparent Networks’ AppCritical solution, which provides an easy, unrestricted deployment across any network while giving network operations staff and application owners an end-to-end, unbroken view of their networking infrastructure from the perspective of the applications that operate on it. AppCritical.
Get white paperDriving The Performance Cycle: The Three Layer Quality Model
This whitepaper aims to clarify and simplify the challenge of application performance monitoring by distinguishing between Quality of Service (QoS), Quality of Experience (QoE), and most recently Quality of Application (QoA). Using the Three Layer Quality (TLQ) model, it demonstrates how the complex and sometimes overwhelming job of assuring end-user satisfaction can be reduced to a simpler set of tasks. The TLQ model provides a clear relationship between QoS, QoA, and QoE that has otherwise been lacking.
Get white paperManaging Performance in Converged Networks:
Not Your Father’s NMS
This whitepaper contrasts the radical changes in the network environment, compared to just a decade ago, with the limited progress made by network management systems (NMS). Where NMS might once have been effective, they are now woefully inadequate in meeting the needs of today's applications and end-users. The latest generation of management solutions focus on network performance and the measurement of indicators essential to specific applications such as VoIP. No longer simply about element management, these new Network Performance Infrastructures (NPI) provide direct evidence of a network's ability to support critical applications. Get white paper
Two Unique Eyes: One Network Vision
This whitepaper describes the potential benefits of merging two unique technologies - end-to-end network performance analysis and topological network analysis. Both Apparent Networks and Solana Networks offer highly effective forms of network visibility, each addressing a distinct set of network characteristics and behaviors that are critical to network and application management. By combining the two into a single "pane of glass", details of the network and related application behaviors can be resolved into a high resolution image that captures the full breadth of the underlying infrastructure - non-intrusively, real-time, point-and-shoot, with almost no instrumentation, across networks that you don't own, and with no a priori knowledge. Get white paper
The Apparent Network: Concepts & Terminology
This white paper addresses: Performance troubleshooting challenges, The value of an end-to-end view of the network, The AppCritical™ advantage - Get white paper
Duplex Conflicts: How a Duplex Mismatch Can Cripple a Network
This white paper addresses: What a duplex conflict is and why you should care, The impact on application performance and how to eliminate it, The AppCritical™ difference - Get white paper
Traffic and Everything Like Traffic: Dealing with Network Performance Degradation
This white paper addresses: Why not all traffic is created equal, Traffic-like problems that cause performance degradation, The AppCritical™ advantages - Get white paper
Size Matters: Using Jumbo Packets on Gigabit Ethernet
This white paper addresses: Considerations needed when deploying Gigabit Ethernet, Benefits and hidden perils of using jumbo packets on Gigabit Ethernet, The AppCritical™ advantage - Get white paper
Best Practices Just Got Better: Look Before you Sniff
This white paper addresses: Benefits of using Sniffer, The AppCritical™ advantage, The power of a one-two punch - Get white paper
Best Practices in VoIP Network Assurance
This white paper addresses: Meeting the Challenges Ahead, What is a Network Assessment?, Benefits of an Accurate Assessment, Finding the Best Assessment Solution, The AppCritical™ Advantage, What’s in the Report?, 4 Steps to VoIP Assurance with AppCritical™ - Get white paper
Network Triage on the Front-Line
This white paper addresses: The significant challenges and high costs IT support professionals face when resolving the infamous,‘The network (or application) is slow,’ phone call, Requirements and recommendations to overcome these challenges, The AppCritical™ advantage - Get white paper
Dynamic Network Awareness™: The Path to Autonomic Networking
This white paper addresses: Autonomic Networking - Get white paper
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AppCritical Brochure [pdf]
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Corporate Headquarters:
110 Cedar Street
Wellesley Hills, MA 02481
1.800.508.5233
400 - 321 Water Street
Vancouver, BC V6B 1B8
1.604.433.2333
Sales: 1.800.508.5233
Support: 1.800.664.4401
Main Fax: 1.617.812.6457


