Partners - Technology Partners

"In today's competitive business environment we recognize that network uptime is essential for our clients. We count on AppCritical to provide us with actionable information about our clients' network performance, making network assessment and troubleshooting more efficient and cost effective, which enables us to make sure that our clients experience high quality of service and increased productivity."
- Jimmy Brown, VP of Network Services
Affiliated Computer Services (ACS)

Technology Partners

Our Technology Partners are companies who add-on, bundle, host, recommend, or embed the Apparent Networks software with their own product. Typically, this suites ISVs, network equipment manufacturers, and network dependent vendors, and involves OEM, resell or marketing partnerships.

Your business challenge solved

  • Network equipment manufacturers & network dependent vendors can ensure the the quality of the network.
  • Independent Software Vendors can ensure that their application has optimal performance.

Product opportunities

As a Technology Partner, you can offer the Apparent Networks software solution in conjunction with your existing product offering:

  • Network measurement: with the Apparent Networks solution bundled with your product for example, your customer's can quickly and easily asses their end-to-end network. Your customers can measure aspects such as bandwidth, utilization, latency, jitter, packet loss and MOS. Apparent Networks provides the customer with a detailed, automatically created network assessment report.
  • Network diagnostics: your customer's can quickly diagnose their network problems. They can identify the location of a number of critical problems like duplex errors, slow NICs and MTU conflicts. And they can fix the problems and clean-up the network with the help of the Apparent Networks solution.
  • Network monitoring: your customer's can implement an enterprise-wide ongoing network health check plan.
  • VoIP pre-deployment and monitoring: your customer's can assess their current IP network for suitability to handle increased traffic, like voice or other applications, and implement ongoing monitoring services.

Business benefits

  • Reduce costs through a reduction in customer support calls: with the ability to quickly trouble-shoot your customer’s network remotely, you don’t have to waste valuable time and resources on customer technical support inquiries, or send out trucks to your customer locations.
  • Improve customer satisfaction and retention by ensuring the quality of the network: for organizations who offer a product or service that is dependent on the network, an Apparent Networks partnership allows you to ensure the quality of the network.
  • Get to market faster: with increased pressure on the network with data, voice and video, your customers will demand network quality. With Apparent Networks, you don't have to spend valuable time on R&D to achieve this, and you can get to market faster.
  • Reduce costs associated with new product development efforts: we can help you reduce your R&D costs by allowing your resources to focus on your core applications.
  • Develop net new revenue opportunities: customers who purchase network dependent products will expect that the network it works on also functions properly, even if it's not contractually your obligation. Resell Apparent Networks solutions with your product and your customer can ensure network quality.

Parnter Program benefits & requirements

Benefits and requirements vary depending on your Partner Program level. Highlights of program benefits and requirements for Technology Partners are:
  • Global Strategic Partner: sales and technical training, joint marketing and PR initiatives, access to sales leads, partner portal access, 2nd line support during license period, and internal-use discount. Requirements: Minimum annual sales volume to qualify and partner takes 1st line support calls.
  • Strategic Partner: technical training, access to marketing materials, partner portal access, 1st line support during license period, and internal-use discount. Requirements: currently no volume commitment.
  • Premier Partner: access to marketing materials, partner portal access, customer support, and internal-use discount. Requirements: currently no volume commitment.
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More Information
Resources

AppCritical Brochure [pdf]

Corporate Capabilities [pdf]

Contact Us

For more information
call 1.800.508.5233 or
have us contact you

Corporate Headquarters:
110 Cedar Street
Wellesley Hills, MA 02481
1.800.508.5233

Vancouver Office:
400 - 321 Water Street
Vancouver, BC V6B 1B8
1.604.433.2333

Sales: 1.800.508.5233

Support: 1.800.664.4401

Main Fax: 1.617.812.6457