Wellesley Hills, Mass – June 2, 2010 – The Apparent Networks Cloud Performance Center has issued a Network Performance Advisory confirming a connectivity loss and outage at cloud services provider Hosting.com’s New Jersey data center. The outage occurred on June 1, 2010, beginning at approximately 6:45 p.m. and ending 8:29 p.m. eastern time. During this period, access to systems in the Newark data center was severely degraded and intermittently unavailable. The outage impacted business services and connectivity for customers using Hosting.com’s cloud services. 

Apparent Networks’ Cloud Performance Center (CPC) is a free online service that offers performance data on leading cloud services providers such as Amazon, Google and GoGrid. The CPC provides real-time and historical data to help inform IT teams of network performance issues that could impact effective delivery of cloud services. It provides network path performance metrics —including bandwidth, jitter and latency—between the cloud providers and major cities throughout North America.

The CPC utilizes Apparent Networks’ PathView Cloud service to test the performance of cloud service providers.  PathView Cloud software was configured to sample path performance to a series of pre-determined targets hosted at Hosting.com’s Newark, N.J. data center every 60 seconds.

According to Hosting.com’s operations Twitter feed, the company acknowledged the connectivity loss was due to Cisco 6509 switch failures in both a primary and backup switches.  The cause of the failure was traced to a software bug in the switches. 

To view the Apparent Networks Performance Advisory and data documenting the outage, please visit: /CPC/Advisories/Hostingcom-Outage-6110.aspx

About Apparent Networks

Apparent Networks is the only IT performance management provider that delivers the end-to-end service insight required for today's cloud applications. By experiencing network performance without affecting it, the company's patented path solutions assess network readiness, monitor service levels, and diagnose problems otherwise hidden from sight. Leading companies rely on Apparent Networks to assure application delivery and expand their service portfolios with confidence. For more information, visit www.apparentnetworks.com

Dave Bowker, Schwartz Communications, (781) 684-0770     

Leigh Merrigan, Apparent Networks, (800) 508-5233 x 208
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