AppCritical for MSP

"With AppCritical, we can quickly and more proactively answer the most pressing question of whether an issue lies within the network or the application. Unlike traditional reactive tools, AppCritical enables us to monitor our services, end-to-end, across not only our own network, but also externally provisioned network segments in real time."
- Bin Guan, CTO
York Telecom Corporation

"In today's competitive business environment we recognize that network uptime is essential for our clients. We count on AppCritical to provide us with actionable information about our clients' network performance, making network assessment and troubleshooting more efficient and cost effective, which enables us to make sure that our clients experience high quality of service and increased productivity."
- Jimmy Brown, VP of Network Services
Affiliated Computer Serivices (ACS)
"With AppCritical's ability to proactively provide detailed results and specific feedback on potential issues with customer networks, we can identify and resolve issues on the client's network more quickly and efficiently. The information also helps clients understand the cause of the problems within their network by viewing the source of bottlenecks, lost packets and long latencies."
- Jay Dorenkamp, CTO
Paisley Consulting

Unlocking Converged Network Opportunities for Managed Service Providers

As a provider of managed services to enterprises, you’re always looking for new and better ways to meet your customers' demands for reliable and high-quality network services, business connectivity and performance. 

If your focus is on servicing large or sophisticated organizations, you’re likely fielding many customer requests for the new types of applications and services made possible with converged networks.  VoIP deployments, IP videoconferencing, and other compelling, Web-enabled applications are at the top of every customer’s wish list. 

But the reality is that deploying these applications in your customers’ environments can present real risks to your business.  There are complex interdependencies between these applications and the networks they depend on.  Existing, device-centric network management tools don’t give you the visibility you need – and the confidence you require – to offer these services to your customers.  And you can’t afford to get it wrong.  

To do that, you need more clarity and more insight into the impact of these applications on networks, and vice versa.  Our AppCritical solution gives you this clarity and insight. 

With AppCritical, you can track in real time the performance and service quality your managed network and applications are delivering for your clients – not just availability. 

AppCritical gives you a solid and safe way to offer an entirely new suite of premium services to your customer base.  These services will unlock great service enhancements and productivity gains for your customers and better bottom-line results for your business. 

  

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More Information
Resources

AppCritical Brochure [pdf]

Corporate Capabilities [pdf]

Contact Us

For more information
call 1.800.508.5233 or
have us contact you

Corporate Headquarters:
110 Cedar Street
Wellesley Hills, MA 02481
1.800.508.5233

Vancouver Office:
400 - 321 Water Street
Vancouver, BC V6B 1B8
1.604.433.2333

Sales: 1.800.508.5233

Support: 1.800.664.4401

Main Fax: 1.617.812.6457